Get in Touch

Contact First Lotto AU

Our Melbourne-based support team is ready to help with any questions or concerns.

Our Details

We’re Here to Help

Whether you have questions about your account, a draw result, a payment, or our responsible gambling tools, our local support team is available to assist you.

Office Address
120 Collins Street, Melbourne VIC 3000, Australia
Business Hours
Mon–Fri: 9:00 AM – 5:30 PM AEST
Street map showing 120 Collins Street Melbourne CBD Victoria Australia location surrounded by major financial district buildings
Gambling Support

If you need gambling support, please contact Gambling Help Online 24/7: 1800 858 858

Send Us a Message

We aim to respond to all enquiries within one business day.

Looking for quick answers? Check our Frequently Asked Questions on the homepage.

Critical Legal Information

Access to First Lotto AU is reserved exclusively for Australian residents aged 18 and over. Gambling should be enjoyed as a form of entertainment—not as a source of income. Please always play responsibly and stay within your financial limits. First Lotto AU does not promise any winnings, as all outcomes are purely based on random chance. If you or someone close to you may be experiencing gambling-related difficulties, please reach out to Gambling Help Online or contact 1800 858 858.